- Don't leave your printing too close to your assignment deadline as queues can develop at the printers and we cannot guarantee that you will be able to meet your deadlines
- Keep your card and password secure to prevent unauthorised use of your account. If you have lost your SOAS ID card, please report it to the Library. If you think someone knows your login details then you should change your password. It is also advisable to change your password frequently and/or when the system prompts you to do so
- Please note that unspent credit on print accounts is non-refundable
- If you find your card has been attached to the wrong user ID, please email itservicedesk@soas.ac.uk to get this resolved
- Don't allow another person to use your username and password or your SOAS ID card. If you use a username other than your own, or disclose your username and password to another person you are breaking the University's IT Policies and Regulations
- Any work you send to the printer is held in a queue, it will only be printed when you tell the printer to release your work for printing by touching the keypad with your ID Card. Your print job will not be processed unless you have enough credit for the whole job
- Alternative paper for visual enhancement is available for use in the Library near the cluster of devices on Level F, E and D ( Copy & Print on Alternative Paper (pdf; 251kb) ). In addition, users can contact the IT Service Desk for support on x4950, or at itservicedesk@soas.ac.uk
- There are built in staplers on all our MFD’s. They are located below the LCD screen and card reader. There is a thin slot where you can slide your papers into and staple
Wifi
EduroamCAT QR code
Note that your username must be appended with '@soas.ac.uk'. This means that if your username is '123456' your eduroam username must be specified as '123456@soas.ac.uk'. If you do not do this, you will be unable to connect!
If you have problems connecting or need further assistance using
eduroamCAT then please visit the 'IT Service Desk' located on the ground floor of the Library or email at
itservicedesk@soas.ac.uk.
Alternatively
You can connect your devices to Wi-Fi using the eduroam network, just select eduroam from the list of available networks on your device and login with your SOAS email and password. Some devices may require additional configuration:
Android
- EAP method: TTLS
- Phase 2 authentication: MSCHAPV2
- CA certificate: N/A orDo Not Validate
- Identity: your SOAS email
- Anonymous identity: @soas.ac.uk
- Password: your SOAS password
Apple Mac
When asked to authenticate certificate, you can select show certificate to view it. Click continue (may have to enter device password) to connect.
iPhone/iPad
Certificate will appear, press trust in the top right hand corner to authenticate and connect.